Verdenergia sales terms

Conditions of Use

prices are intended ex-works, FOB Carlino Logistics Warehouse, UDINE – ITALY. 
All prices are in Euro €.

By Bank transfer T/T or PAYPAL

Here below the bank details:
Agenzia di San Giorgio di Nogaro
Beneficiario : VERDENERGIA srl
IBAN:  IT81D0533664200000030242701

orders are subject to acceptance and approval by Verdenergia Srl. In order to avoid mistakes and misunderstandings, item code and description should be stated in each order. 

For exports to non-EU countries the import custom duties are to be borne by the consignee.

For shipping in Italy, the minimum order is Euro € 50,00 (the transport costs are not included).
For shipping in Europe Union, the minimum order is Euro € 150,00 (the transport costs are not included).

Currently we ship only in some Europe countries,
if are you interested in out plants you can contact us in order to send the products in your country. (anyway we don't ship products outside the Europe Union)
For more info:

items temporarily out of stock are automatically shipped when available, unless you indicate "No Backorders". 

special orders are non-returnable and may not be canceled. 

All returns must be made within 10 days after shipment. No returns will be accepted without prior authorization from Verdenergia Srl. No returns will be accepted after 10 days. Merchandise must be new and in original unopened cartons. In order to protect our other customers, we cannot accept for restocking, used, installed, or special ordered merchandise. Never refuse a shipment without first notifying Verdenergia Srl. All returned merchandise, except defective merchandise, is subject to a 10% restocking charge. All return merchandise must be sent freight prepaid. 

Average delivery time to the carrier is 5-7 working days from order.
Once the carrier has taken over the order, delivery will take place during the following 48 hours in Italy, 2/3 days for Italy Islands and approximately 1 week to European countries. For the rest of the world, upon request.
Orders placed after 12:00 on Fridays will be handed over to the carrier before 16:00 the following Tuesday.

Shipments will be carried out by BRT (BARTOLINI),an officially appointed and approved carrier. Transport costs are automatically calculated by the system based on destination and weight-volume of the goods. We do not deliver to upper floors.
In case of theft or loss, Verdenergia srl undertakes to send a new product and, where same is not available or is finished, will propose a different product but with the same features, with the right on the part of the customer to refuse said new product and request the issue of a credit note relative to said product.

In the event that the transport company has been entrusted by the customer, Verdenergia srl shall not be held liable for any loss of or damage to the product from the moment the goods have been handed over to carrier at our warehouse.

Delivery, unless otherwise agreed to in writing between the parties, will take place during weekly office hours, excluding holidays, from Mondays to Fridays.

All Verdenergia products are covered by the warranty foreseen by law in force in Italy at the time of sale. Since Verdenergia Srl exercise no control over the way in which our products are stored, handled, or used after shipment from our premises, no warranty is made as to the effects of their misuse. 

Please send us by e-mail quotation request at: